PartyStuffRentals

How can we help?

Renting

Booking, pickup, returns, and cancellations

Hosting

Listing items, managing bookings, and policies

Payments

Deposits, fees, payouts, and refunds

Trust & Safety

Verification, insurance, and disputes

Frequently Asked Questions

How does renting work?

Simply browse listings, choose your dates, and send a booking request. Once the host approves, you'll be charged and receive pickup/delivery instructions. After your event, return the item in the same condition.

When will I get my security deposit back?

Security deposits are released 48 hours after the rental ends, provided no damage is reported by the host. Depending on your bank, it may take an additional 3-5 business days to appear on your statement.

What if the item is damaged or not as described?

If an item isn't as described, contact us within 2 hours of pickup. If damage occurs during your rental, please inform the host immediately. Our support team helps resolve disputes based on our Terms of Service.

How do I become a host?

Click 'List Your Items' in the menu, create an account, and verify your identity. Then you can start listing your party equipment. We take a small commission only when you get a booking.

Is there insurance for my items?

We offer optional damage protection for hosts on eligible items. Renters are responsible for damage, but our protection plan steps in if the renter is unable to cover costs. See our Terms for details.

Still need help?

Our support team is available 24/7 to assist you with any issues.

Contact Support